Facebook, YouTube and Twitter struggle to deal with New Zealand shooting video

Facebook, YouTube and Twitter struggle to deal with New Zealand shooting video

Facebook, YouTube and Twitter struggle to deal with New Zealand shooting videoBy Sherisse Pham, CNN BusinessUpdated 6:36 AM ET, Fri March 15, 2019 Chat with us in Facebook Messenger. Find out what's happening in the world as it unfolds.JUST WATCHEDNew Zealand Prime Minister: This was a terrorist attackMore Videos …MUST WATCH (16 Videos)New Zealand Prime…


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Hong Kong (CNN Business)Facebook, YouTube and Twitter are struggling to halt the spread of horrific footage that appears to show a massacre at a mosque in New Zealand as it was taking place.

Dozens of people were killed Friday in shootings at two mosques in the city of Christchurch.
One of the shooters appears to have livestreamed the attack onFacebook(FB). The disturbing video, which has not been verified by CNN, purportedly shows a gunman walking into a mosque and opening fire.
“New Zealand Police alerted us to a video on Facebook shortly after the livestream commenced and we quickly removed both the shooter’s Facebook and Instagram accounts and the video,” Mia Garlick, Facebook’s director of policy for Australia and New Zealand, said in a statement.
    Police responding to one of two shootings at mosques in Christchurch, New Zealand. One of the shooters appears to have livestreamed footage of the deadly attack.

    What we know

    Hours after the attack, however, copies of the gruesome video continued to appear on Facebook, YouTube and Twitter, raising new questions about the companies’ ability to manage harmful content on their platforms.
    Facebook is “removing any praise or support for the crime and the shooter or shooters as soon as we’re aware,” Garlick said.
    Multiple deaths as gunmen open fire in two mosques in New Zealand's Christchurch

    Multiple deaths as gunmen open fire in two mosques in New Zealand’s Christchurch
    Twitter(TWTR)said it suspended an account related to the shooting and is working to remove the video from its platform.
    YouTube, which is owned byGoogle(GOOGL), removes “shocking, violent and graphic content” as soon as it is made aware of it, according to a Google spokesperson.
    New Zealand police asked social media users to stop sharing the purported shooting footage and said they were seeking to have it taken down.
    CNN is choosing not to publish additional information regarding the video until more details are available.

    Tech firms ‘don’t see this as a priority’

    This is the latest case of social media companies being caught off guard by killers posting videos of their crimes, and other users then sharing the disturbing footage. It has happened in the United States, Thailand, Denmark and other countries.
    Friday’s video reignites questions about how social media platforms handle offensive content: Are the companies doing enough to try to catch this type of content? How quickly should they be expected to remove it?
    “While Google, YouTube, Facebook and Twitter all say that they’re cooperating and acting in the best interest of citizens to remove this content, they’re actually not because they’re allowing these videos to reappear all the time,” said Lucinda Creighton, a senior adviser at the Counter Extremism Project, an international policy organization.
    YouTube says it will crack down on recommending conspiracy videos

    YouTube says it will crack down on recommending conspiracy videos
    Facebook’s artificial intelligence tools and human moderators were apparentlyunable to detect the livestream of the shooting. The company says it was alerted to it by New Zealand police.
    “The tech companies basically don’t see this as a priority, they wring their hands, they say this is terrible,” Creighton said. “But what they’re not doing is preventing this from reappearing.”
    The spread of the video could inspire copycats, said CNN legal enforcement analyst Steve Moore, a retired supervisory special agent for the FBI.
      “What I would tell the public is this: Do you want to help terrorists? Because if you do, sharing this video is exactly how you do it,” Moore said.
      “Do not share the video or you are part of this,” he added.
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      Hong Kong (CNN Business)Facebook, YouTube and Twitter are struggling to halt the spread of horrific footage that appears to show a massacre at a mosque in New Zealand as it was taking place.

      Dozens of people were killed Friday in shootings at two mosques in the city of Christchurch.
      One of the shooters appears to have livestreamed the attack onFacebook(FB). The disturbing video, which has not been verified by CNN, purportedly shows a gunman walking into a mosque and opening fire.
      “New Zealand Police alerted us to a video on Facebook shortly after the livestream commenced and we quickly removed both the shooter’s Facebook and Instagram accounts and the video,” Mia Garlick, Facebook’s director of policy for Australia and New Zealand, said in a statement.
        Police responding to one of two shootings at mosques in Christchurch, New Zealand. One of the shooters appears to have livestreamed footage of the deadly attack.

        What we know

        Hours after the attack, however, copies of the gruesome video continued to appear on Facebook, YouTube and Twitter, raising new questions about the companies’ ability to manage harmful content on their platforms.
        Facebook is “removing any praise or support for the crime and the shooter or shooters as soon as we’re aware,” Garlick said.
        Multiple deaths as gunmen open fire in two mosques in New Zealand's Christchurch

        Multiple deaths as gunmen open fire in two mosques in New Zealand’s Christchurch
        Twitter(TWTR)said it suspended an account related to the shooting and is working to remove the video from its platform.
        YouTube, which is owned byGoogle(GOOGL), removes “shocking, violent and graphic content” as soon as it is made aware of it, according to a Google spokesperson.
        New Zealand police asked social media users to stop sharing the purported shooting footage and said they were seeking to have it taken down.
        CNN is choosing not to publish additional information regarding the video until more details are available.

        Tech firms ‘don’t see this as a priority’

        This is the latest case of social media companies being caught off guard by killers posting videos of their crimes, and other users then sharing the disturbing footage. It has happened in the United States, Thailand, Denmark and other countries.
        Friday’s video reignites questions about how social media platforms handle offensive content: Are the companies doing enough to try to catch this type of content? How quickly should they be expected to remove it?
        “While Google, YouTube, Facebook and Twitter all say that they’re cooperating and acting in the best interest of citizens to remove this content, they’re actually not because they’re allowing these videos to reappear all the time,” said Lucinda Creighton, a senior adviser at the Counter Extremism Project, an international policy organization.
        YouTube says it will crack down on recommending conspiracy videos

        YouTube says it will crack down on recommending conspiracy videos
        Facebook’s artificial intelligence tools and human moderators were apparentlyunable to detect the livestream of the shooting. The company says it was alerted to it by New Zealand police.
        “The tech companies basically don’t see this as a priority, they wring their hands, they say this is terrible,” Creighton said. “But what they’re not doing is preventing this from reappearing.”
        The spread of the video could inspire copycats, said CNN legal enforcement analyst Steve Moore, a retired supervisory special agent for the FBI.
          “What I would tell the public is this: Do you want to help terrorists? Because if you do, sharing this video is exactly how you do it,” Moore said.
          “Do not share the video or you are part of this,” he added.
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