Apple has announced it will replace iPhone Duo handsets with screen issues, days after the device launched. Source: bbc.co.uk.
What Happened
Photos shared online show visible lines and cracks on the inner screen of the iPhone Duo.
Apple confirmed it is aware of an issue affecting a small number of units, specifically the inner display.
The company has urged affected users to contact customer support for a replacement.
Key Facts
- The iPhone Duo is Apple’s first foldable smartphone.
- It launched with a starting price of £1,999 in the UK.
- Users reported both visual flaws and a crunching noise when opening the device.
- Issues appear along the central crease, where the screen folds.
- Apple says the problem is limited to a small number of units.
Background: How the Device Works
The iPhone Duo features a 7.6-inch inner display held together by a central hinge.
This hinge is a complex engineering component, shared by many foldable devices.
Similar issues have previously affected Samsung’s Galaxy Fold, which saw screen failures in 2019.
Why It Matters
The launch of the iPhone Duo comes as Apple seeks to expand its product line and compete with rivals offering foldable phones.
Any reliability concerns could impact consumer trust and early adoption rates.
Apple’s response may signal how it handles product defects in new technologies.
Limitations and Open Questions
Apple has not specified how many units are affected.
There is no public data on the exact rate of screen failures.
It remains unclear whether the issue stems from manufacturing or design.
Users have not been formally notified through official channels, only via social media posts.
Apple has not released a detailed technical explanation of the flaw.
What to Watch Next
How Apple responds to customer complaints will be closely watched.
Whether a formal recall or broader quality review follows remains uncertain.
Industry observers will monitor if this incident affects future foldable product development.
Apple may also face scrutiny over its testing and quality assurance processes for new devices.
Sources & further reading
Featured image: An image of an iPhone Duo with a faulty screen lines across the right side of the folding screen.. Via original publisher. Image source
