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More people are falling behind on credit card repayments as living costs rise. Lenders expect unpaid debts to grow this autumn. Source: bbc.co.uk.
Why Debt Advice Is Needed Now
Financial pressures are pushing more households to miss payments. This trend has prompted lenders to warn of rising unpaid credit card debts.
As a result, demand for debt advice is increasing. But not all advice providers are trustworthy.
How to Find Real Help
Free, impartial debt advice is available. It does not charge fees and puts your interests first.
- Visit the Moneyhelper website to find an authorised provider.
- Check that any firm is registered with the Financial Conduct Authority (FCA).
- Verify the details on the FCA’s official register.
Warning Signs of Scams
Some unregulated firms use misleading tactics. They may impersonate charities or collectors.
- They often contact you via cold calls or WhatsApp messages.
- They pressure you into quick decisions without full explanation.
- They may suggest changing financial details on lender forms.
- They might steer you toward expensive solutions like IVAs without offering alternatives.
Always ask: Who do you work for? Check that the name matches the official details.
What to Do Before Deciding
Before choosing any debt solution, get full, free, and impartial advice first.
Explore all options — including debt management plans or Individual Voluntary Arrangements — to find the safest and most sustainable path.
As Alison Walters, FCA director of consumer finance, says: Anyone struggling with debt deserves advice that puts their interests first.
Vikki Brownridge, chief executive at StepChange, adds: Before making any decisions around how to deal with your debts, it’s always worth getting full, free and impartial debt advice first, exploring all options to clear your debt in the safest and most sustainable way.
How to Protect Yourself
If you’re unhappy with a service, you can complain to the FCA or the independent Financial Ombudsman Service.
Never pay upfront fees for debt advice. All authorised services are free.
Be cautious of online ads or social media posts promising debt write-offs or instant fixes. These are often scams.
Where to Get Help
Free, independent debt advice is available to everyone. It does not sell you products or push you toward expensive solutions.
For more on financial hardship, see roofing scams and financial stress.
Debt advice is not a one-size-fits-all solution. It must be tailored to your situation and financial goals.
With rising bills, more people face financial strain. Accessing reliable, free advice is essential — and it’s available.
